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VIND Hulpwijzer

screenshot van de website van hulpwijzer

Winner of the Stichting ABC award in 2018, an award for organizations that help people who have trouble reading and writing.

VIND Hulpwijzer informs users how to deal with all kinds of situations around living, health, care, work, income and family matters, where to go if they have questions and explains how -sometimes very complicated- procedures work.

The Hulpwijzer has been implemented in about a dozen municipalities.

I designed the WCAG 2.0 AA compliant product, including all icons, and wrote the HTML/CSS templates for production implementations.

  • Concept
  • Interaction design
  • Visual design (with implementations in several municipalities)
  • HTML / CSS (WCAG 2.0 AA compliant)
  • User research

Hulpwijzer Den Helder

Hulpwijzer Houten

Video on Youtube

VIND Antwoord

screenshot VIND Antwoord KCC

VIND Antwoord is a digital servicecounter which is implemented in the front- and backend of a municipal website. The concept is simple: users input a question and get the answer. For example: "what does a passport cost?". The products and services of the municipality have all been translated to these questions.

There are different interfaces for front- and backend, which I visually customized for various customers.

  • Interaction design
  • Visual design


screenshot van de website van Geldkompas

The Geldkompas (Money Compass) is an informative website to help people with a small budget. It provides an overview of solutions and possibilites to get to the end of the month and have a better life. The content is presented in a clear and accessible way, with easy navigation, clear tone of voice and a "read aloud" functionality.

It has been implemented in numerous municipalities. The Kompas concept was also used to help citizens with other social issues, like healthcare and immigration (See iPunt Amsterdam).

  • Concept
  • Interaction design
  • Visual design (including implementations in numerous municipalities)
  • HTML / CSS
  • User testing


screenshot van sduconnect

SduConnect is a Content Management System for various products and services of the VIND family. Customers (government) implement for example a digital servicecounter on their own website and manage their content in SduConnect. Some of the content is shared by all customers, while other content is localized. This really brings you to the core of content management and meant the design work often consists of understanding complex structures and constructs and translating that to a user friendly solution.

I designed various parts for the CMS and made a HTML/CSS UI component library so developers could increase their productivity while respecting a uniform UI language.

  • Interaction design
  • Visual design
  • HTML / CSS (designed and build a UI component library)